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Right of withdrawal, Refunds & Returns

As our valued customer you have the right to cancel your contract with us, within 7 days after receiving your item/s, subject to certain conditions (not applicable to tailor-made items such as Mugs, T-Shirts etc unless item faulty)


To comply with this time limit, all you need to do is send a return request email within the 7-day period by e-mail.


The return request and refund has conditions which must be met as per the Sale and Supply of Goods Act 1994 and Distance Selling Regulations.

  • Refunds cannot be issued if the product is custom tailor made to order.
  • Refunds cannot be issued if the product is damaged and no longer resaleable.
  • Refunds cannot be issued if a returned product has been damaged in transit.

Under the acts and these conditions, we reserve the right to deny a full or partial refund.


Revised 25th April 2017